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NEW QUESTION 29
The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)
- A. Hostname was changed.
- B. Secondary DNS was changed.
- C. Primary NTP server was changed.
- D. Time zone was changed.
- E. Number of concurrent real-time reports exceeded the system limits.
- F. IP address was changed.
- G. Number of historical reports exceeded the system limits.
- H. Cisco Unified Intelligence Center Publisher is not in service.
Answer: A,C,D,F
NEW QUESTION 30
Which four items does the Cisco Finesse administrative application allow administrators to configure?
(Choose four.)
- A. desktop layout and conference resources
- B. ready and login reason codes
- C. cluster settings for VOS replication
- D. workflows and workflow actions
- E. connections to the CTI OS server and the Administration & Data server database
- F. upload third-party gadgets
- G. wrap-up reasons and phonebooks
- H. call variable and ECC variable layout
Answer: C,D,G,H
NEW QUESTION 31
In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?
- A. The private network data is rerouted automatically over the visible network.
- B. The system stops routing calls because it cannot function without a private network.
- C. Both call routers go active and attempt to split the system until the private network is restored.
- D. The system continues to operate but with only one call router in simplex mode.
Answer: D
NEW QUESTION 32
Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?
- A. ccagent
- B. mds
- C. opcs
- D. dbagent
Answer: A
NEW QUESTION 33
In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits?
- A. agent ACD extension length
- B. which VXML gateway the call is placed in
- C. determines how many digits of the dialed number are significant
- D. external phone number CallerID
Answer: B
NEW QUESTION 34
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